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Customer Service Manager

SUMMARY Oversees and manages activities in the areas of Customer Service, Billing/Payments, and Field Services to ensure that goals or objectives of projects and performance indicators are accomplished within prescribed timeframe, budget parameters, quality standards and safety guidelines. Key member of executive management team involved in major business decisions of Decatur Utilities. Key ResponsibilitiesESSENTIAL DUTIES AND RESPONSIBILITIESA commitment to safety, providing reliable utility services,