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Mental Health Worker

Posted: 03/11/2026

Primary Job Functions:
•     Provide care to patients in a way that ensures patient comfort and safety.
•     Assists patients with daily living (serving meals, escorting to restroom/showers, providing clothing, etc.…)
•     Assists with patient behavioral problems utilizing de-escalation techniques.
•     Observe and identify patients who might be agitated or distressed and engaging with those patients to prevent a crisis escalation.
•     Observes and records patient activities and behaviors according to policies and procedures.
•     Assist with meals according to established program schedule and guidelines.
•     Conducts patient and bed/chair searches for contraband items per MHCNCA Policy and Procedure as needed or when required.
•     Provides one to one coverage for patients on special status as assigned.
•     Collaborates with the treatment team members to ensure efficient patient care.
•     Collaborates with other team members in participating in/leading activities and group sessions with patients.
•     Assists with crisis intervention when needed.
•     Assists in the application and or use of seclusion and restraint per MHCNCA Policy and Procedure when required.
•     Maintains cleanliness of patient beds, chairs, tables, and other furniture items within the observation facility.
•     Maintain cleanliness of food preparation area and food storage units (freezers, refrigerators, and pantry closets or shelving if assigned.
•     Maintains order of the linen and clothing unit as needed.
•     Conducts and reports inventory of forms needed to document and record patient activity and behaviors.
•     Maintains confidentiality of patient records.
•     Maintains established policies and procedures to ensure environmental, quality assurance, safety, and infection control standards.
•     Performs hand-off communication at shift change.
•     Performs additional duties as assigned by supervisor.
•     Maintains established policies and procedures to ensure environmental, quality assurance, safety, and infection control standards.
 

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